your questions,
answered.

once your order has shipped from our warehouse, you will receive an email with tracking information.

unfortunately, we are unable to make any changes or cancellations once an order has been placed. we kindly ask that you double check all details before placing an order.

unfortunately, due to warehouse processing times, we are unable to change or edit your shipping address. we kindly ask that you double check all details before placing an order.

we do our best to plan for demand, but sometimes we underestimate our customers' love for our products! if an item is especially popular, we offer it for pre-order to give more customers the chance to get their hands on it!

by choosing pre-order, you are supporting mindful production, helping us reduce waste, and ensuring you get your hands on our most in-demand pieces.

Pre-order items ship in approximately 12 weeks. we know that the wait can be hard, but we appreciate your patience and excitement!

if you order an in-stock item along with a pre-order item, your entire order will ship together once the pre-order item is ready. we are unable to ship items separately.

all pre-orders are final sale. when you place an order on pre-order, the item is cut and sewn specifically for you, based on your order. for this reason, it is non-refundable and non-cancellable.

delivery times do not include weekends or holidays.

economy shipping: $9
shipping time: 2-4 business days

We currently only ship within the United States.

we currently do not offer returns for refunds. if you are not happy with your purchase, we can assist you with an exchange or offer store credit for a future purchase. store credit is valid from one year of issue date.

please note that we have a strict final sale policy – please refer to the list below and/or the product description for specific return policies.

all items are final sale and are not eligible for returns or exchanges of any kind.

if you would like to proceed with an exchange or store credit, simply email support@weekendsleepover.com to set up your return and receive your prepaid shipping label. please allow 3-5 business days for your return to be processed once it has been delivered to us.

please refer to the care label on the inside of each product.

our products are made with premium fabrics, skilled craftsmanship, and a focus on durability, designed to last from season to season. damages are generally defined as manufacturing defects, major stitching issues, noticeable fabric flaws, or any significant imperfections that impact the product's functionality or appearance when received. however, normal wear and tear or changes due to regular use over time are not considered damages.

you can submit a claim for a damaged item within 5 days of delivery. please inspect your item(s) upon receipt and reach out to us right away if you notice any issues. this ensures we can address the concern quickly and provide the necessary assistance.

unfortunately, we cannot accept merchandise that has already been washed, as washing may change the item in ways that no longer represent its original condition. we are not responsible for damages to the product as a result of failure to follow the care instructions. we recommend inspecting all items before washing to ensure they meet your expectations.

for access to the most up to date information regarding restocks, we recommend signing up for our email list, as well as following along on all social media platforms.

if your preferred size is out of stock, we recommend signing up for restock notifications on the product page. once restocked, you will receive an email.

for all sizing questions, please refer to the size guides on each product page.

disclaimer: there may be variances of +/- ½ " on the garment's actual measurements.

for any questions regarding your order or customer service needs, please contact support@weekendsleepover.com

we are not hiring at the moment but we love getting the chance to learn about you! should you wish to reach out, please contact ambry@weekendsleepover.com with your resume and a brief description of your background.

no. our only official website is weekendsleepover.com. any other site claiming to sell our products is not affiliated with us and is likely fraudulent.

here are a few quick ways to spot a scam site:

• double check the spelling: weekendsleepover (no extra letters or dashes)
• make sure the site ends in ".com"
• look for signs of poor designs, odd URLs, or suspicious pricing

if you're unsure, please DM us or email support@weekendsleepover.com and we'll gladly confirm.

we're so sorry — we know how frustrating this can be. unfortunately, the order was not placed through our official site and the website you used is not affiliated with us. here's what to do:

• contact your bank or credit card provider immediately to dispute the charge
• report the site to us so we can flag it to our legal team